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How to Verify Your Identity/KYC on Hurupay

Written by Perpetual

Hurupay requires certain personal information to comply with financial regulations and protect you from fraud.

Why do I need to do KYC?

Hurupay must verify your identity to ensure safe and compliant transactions. KYC (Know Your Customer) checks are legally required and help keep our platform secure.

  • Faster Payments: Once verified, you can seamlessly receive payments from others.

  • Reduced Fraud: Your identity verification safeguards against illicit activities.

  • Regulatory Compliance: Meeting legal requirements ensures Hurupay can continue to offer flexible payment options.

Let us start KYC:
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​To start your identity verification:

  1. Tap the “Start” button at the top right of your Hurupay dashboard.
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  2. You’ll be redirected to our secure verification partner (Persona).
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  3. Tap “Begin verifying” and follow the on-screen instructions to complete your KYC process.

  • Upload or take a picture of a valid government-issued ID (passport, national ID, or driver’s license).
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  • Submit proof of address (utility bill or bank statement dated within the last 90 days).
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  • Take a live selfie — this helps confirm that the ID belongs to you.
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Once completed, your KYC will be approved within minutes, and you will receive an email notification.

Frequently Asked Questions

  1. How long does KYC approval take?

    • Typically, within minutes, but it can few hours if manual review is needed.

  2. Is my information secure?

    • Yes. Hurupay uses industry-standard encryption and strict compliance protocols to protect your data.

  3. What if my KYC is rejected?

    • You’ll receive an email or notification explaining what needs to be corrected or resubmitted.

Note: In rare cases, Hurupay may request additional information (e.g., occupation, source of funds) if you have high transaction volumes or certain risk factors.

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